When we are Closed

What to Do When the Surgery is Closed

Urgent Medical Attention

If you need urgent medical attention call the surgery number 0115 9771181 and your call will be put through to the Emergency Out of Hours Service.

If your condition is a life threatening emergency such as:

  • choking/struggling to breathe
  • a heart attack/chest pain
  • collapse/weakness of limb(s)

Please call 999 before calling the surgery, these conditions need life saving treatment from emergency services.  Calling us first is going to delay your treatment.

Walk-In Centre

This is a walk-in service, open between 7am and 9pm, 365 days a year, with no appointment needed.

You can call 0115 883 8500 for directions, current waiting times or to make an appointment for appointment based services, however the centre focuses on helping patients face-to-face and healthcare advice cannot be given out over the telephone.

The centre offers assessment and treatment for health conditions such as:

  • Minor burns or scalds
  • Minor head injury with no loss of consciousness
  • Skin infections or animal bites
  • Suspected broken bones, sprains and strains (X-ray service available)
  • Eye infections or minor eye injuries

The centre is not appropriate for:

  • Non-urgent treatment that could be treated by your GP
  • Routine services such as blood tests or wound dressing / suture removal

Please click here for more information and location of the walk in centre.

Pharmacy First

Your local pharmacy can provide free health advice and medicines (If you are exempt from prescription charges) for the following ailments:

  • head lice
  • fever/temperature
  • sore throat
  • teething pain or toothache
  • earache
  • athlete’s foot
  • diarrhoea
  • thread worms
  • vaginal thrush
  • conjunctivitis
  • constipation
  • insect bites/stings
  • warts and verrucas

Dental Emergencies

Dental problems should be treated by dentists, not by doctors. Patients needing urgent NHS dentistry out of normal working hours in Nottingham should call NHS 111 at any time.

An emergency dental service is available most days of the week at the Nottingham NHS Walk-in Centre on London Road. Dentists can prescribe any antibiotics and painkillers that you may require. People not registered with a dentist or just visiting locally can consult any dentist for advice.

If you have difficulty finding a dentist please ring the Derbyshire and Nottinghamshire Area Team Area Team on 0300 300 1234. If you or your child has a tooth knocked out, carefully pick up the tooth but do not attempt to wash or clean it. Put it straight into a little cold milk and take it with the patient to the dentist.