ADVICE ON CONTACTING THE SURGERY AND APPOINTMENT INFORMATION DURING THE COVID-19 PANDEMIC

ALL APPOINTMENTS WILL BE TRIAGED BEFORE THEY ARE CONFIRMED.

DO NOT COME TO THE SURGERY UNLESS YOU HAVE SPOKEN TO A CLINICIAN TO ADVISE YOU TO DO SO. PLEASE CONTACT US VIA OUR ONLINE SERVICES IF POSSIBLE. YOU CAN ALSO USE THE CONTACT US BUTTON ON THIS WEBSITE

You will be offered a telephone consultation or a video consultation – you will need to download the WHEREBY app for a video consultation

If the clinician advises that you should be seen you will be given an appointment time to come to the surgery – PLEASE ATTEND THE SURGERY ALONE IF AT ALL POSSIBLE – DO NOT BRING MEMBERS OF YOUR FAMILY ALONG

If you have symptoms of COVID-19 and the clinician advises you need to be seen there is a provision for this – you will be asked to attend the CMC which is located in the Riverside Building – you should enter the centre via the Youth & Play entrance – DO NOT COME INTO THE SURGERY.

WE ARE ASKING ALL OF OUR PATIENTS TO NOMINATE A PHARMACY TO ENABLE PRESCRIPTIONS TO BE SENT ELECTRONICALLY – THIS WILL REDUCE PATIENT CONTACT WITH STAFF AND OTHER MEMBERS OF THE PUBLIC